About
Show you what we're made of
Like you, we are always looking for ways that we can make sure we're being as kind to the environment as possible. Therefore, when designing and sourcing our travel bag collection, we wanted to ensure that we focussed on finding recycled and durable materials to work with. Our exterior fabric is 600D recycled polyester with REPREVE® fabric inner lining.
In order to create a bag destined to survive any adventure, zippers were crucial (and a pet peeve of many when it comes to bag purchases). To tackle this problem, we use durable and reliable VISLON® zipper tracks and stainless steel zipper pullers.
Our products are designed by our passionate and dedicated family team in Brisbane, Australia. We work with overseas manufacturing facilities that are committed to providing high quality products with ethical practices and standards.
We've got it all under control... quality control
We agree there is nothing worse than receiving an online order and being disappointed by the quality, lack of attention to detail or plain and simple false advertising.
Our products have 3 levels of quality assurance checks: First, on location at the manufacturing facility. Once our products have passed the first test, we ship them to our warehouse in Brisbane, where we sit down and individually check every product, to ensure we are satisfied. Finally, when an order is placed, we check every product AGAIN before it leaves our doors. This means you can trust that you will always receive your product at its best.
At Hector Kilgore, our founders have many hats. We handle product design, quality assurance, marketing, copywriting, graphic design, photography, videography, customer service and shipping (to name a few!).
This means, when you become part of the HK Family, you mean a lot and we really value your support.
If you have more questions about our products, please don't hesitate to get in touch with us.